RECEPTIONIST
Are you a friendly and organized person who thrives in a dynamic hospitality environment? Join our team at Camping Platja Brava, nestled in the stunning Costa Brava, in Pals. We are currently seeking a receptionist who can provide exceptional customer service and ensure a smooth and welcoming experience for our guests.
Responsibilities:
-Extend a warm welcome to guests upon their arrival and provide detailed information about the campground's facilities and services.
-Efficiently manage reservations, check-ins, and check-outs, ensuring a seamless process for our guests.
-Address and resolve any issues that arise during guests' stays promptly and with professionalism.
-Promote and sell additional services, manage the reception of lost items, and collaborate with other departments within the campground.
-Maintain control over billing processes and daily cash handling within your assigned cash register.
-Previous experience in customer service, preferably in hotels or campgrounds.
-Excellent communication skills in both Spanish and English, both verbal and written.
-Strong organizational skills and the ability to handle multiple tasks simultaneously.
Knowledge of other languages such as Dutch, German or French will be valued.
-Dynamic and collaborative work environment.
-Opportunities for professional growth and development within the company.
-Work uniform
-Meals
-Accommodation in shared rooms with air-conditioning on the campsite
