Descrizione dell’offerta di lavoro

Currently one of our global clients is in search of:

Quality Team Leader with French

Responsibilities:

• Drive standard development across team and align across centers.
• Ensure compliance to quality standards and to quality processes.. 
• Analyze data, identify issues and participate in problem resolution.
• Cascade new projects to the team
• Participate in meetings on client satisfaction process.
• Explore opportunities of improvement on internal and client satisfaction processes and tools.

To apply for this role, we are looking for someone with the following skills & experience:

• At least 2 years experience in Analytical role
• At least 2 years experience in Quality Assurance role
• Excellent communication, presentation and leadership skills and ideally have gained team leader experience within a call center environment.
• Ability to work under low supervision and to be proactive.
• Self driven and motivated. 
• Ability to configure and modify connections to various Data Sources
• Fluent French and English language skills
• Bachelor’s degree


 

Dettagli dell’impiego
Settore:
Administrative and support service activities
Campo d’occupazione:
Work experience:
Work experience is not required
Fascia salariale:
Not provided
Date of expiry:

Informazioni sull’azienda

Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.In Bulgaria, Adecco focuses on providing consulting recruitment services, outsourcing and temporary… Per saperne di più