Descrizione dell’offerta di lavoro

Being an ASTRA receptionist 

Do you like meeting new people? Help them make their holidays a success! 

Your mission if you accept it: become a Reception Staff at our hotel 

You're the one who introduces our customers to the world of Astra. 

Then you help them make their holiday a success. 

During your assignment you will be in charge of welcoming and checking out international customers. You will provide them with all the information they need about the resort and their stay. You will be the first point of contact on the telephone to provide information or reassurance. You will promote our services to ensure an unforgettable experience. You will also be responsible for payments collection. The plus points The beauty of the working environment, a relaxed atmosphere, a summer full of encounters as part of a close-knit team!

Starting on the 1st of May 2024 till 10th of October 2024

European work permit is required

Requisiti professionali

In your everyday life

   you are often described as welcoming;
   your good humour is contagious and a smile is your trademark;
   you are versatile and even a little commercial;
   you are attentive and have an eye for detail.

And in terms of skills

  Degree in Tourism or Hospitality;
  Fluency in English verbal & written, Italian or German would be a plus

 Knowledge of Microsoft applications (Word, Excel, Outlook)

 Excellent communication and interpersonal skills 

Customer orientated approach

Ability to effectively solve problems related to customer expectations.

Responsible for creating positive customer experiences and fulfilling customer requests where possible.

Handling complaints and resolving customer issues by providing a suitable solution for each case

Working experience at least 2 years in a 4-5* hotel is required

Season from 1st May till 10th October 2024

Requisiti preferenziali

Knowledge of any hospitality software is a big plus.

Other languages (German, Italian, French, Dutch) are always a plus

Vantaggi

Accomodation & meals

Competitive compensation package and Insurance

Special discounts on resort outlets

Prospects for career advancement in an ever-growing group

Continuous training in line with the company’s standards & dynamic development

Excellent working environment in a company that cares about its employees, the environment & local communities.

Limitazioni relative al posto di lavoro

European work permit is required

Available - Season from 1st May till 10th October 2024

Dettagli dell’impiego
Settore:
Hotels and similar accommodation
Campo d’occupazione:
Hotel receptionists
Education field:
Business and administration, Journalism and information, Social and behavioural science
Work experience:
Work experience is required
Durata dell'esperienza lavorativa:
Up to 2 years
Competenze linguistiche:
  • English
  • Fluent
  • Greek
  • Basic
  • German
  • Basic
Required skills:
customer service, handle customer complaints, identify customer requirements, maintain customer records, manage customer service, manage the customer experience, meet commitments in hospitality
Fascia salariale (Mensile):
1000 - 1100 EUR (Net pay)
Date of expiry:
Link for more information:
astra-village.com/

Informazioni sull’azienda

HOTEL RESORT AT KEFALONIA ISLAND, IONION, GREECEis one of the most innovative hotels in Kefalonia island.Hospitality is for us a way of life and luxury our passion.Our experienced team of trained human resources with many years of experience in the industry, is the element that brings us to the top.Our goal is to enrich the team of each hotel with young professionals who wish to emerge in the… Per saperne di più