Reporting to: Head of ITAD and based in either UK, Netherlands or Denmark General Responsibilities - Excellent knowledge of the following products o Server o Storage o Networking - Expectation is to manage (Buy/Sell) product lines - Achieve excellent Inventory turns while maximizing margin - Target Global Customer market base o VAR (Value Added Resellers) o Resellers o End-user o Broker market - Develop marketing strategies around products offered - Business development – additive customer sales Quarter on Quarter o Source new Product Ranges o Develop sales strategies around new product sales ...

Job Description As a Technical Support Engineer you will be providing support to customers, using VMware products, in isolating, diagnosing, reproducing and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges. Essential Functions: Resolve customer’s issues via the telephone, email or Webex session Reproducing issues in-house and responding back in a timely manner. Regular follow ups with customers with ...

As a Network Virtualization Engineer, you will provide technical support to both staff and customers who are working to implement VMware NSX platform and related products. Responsibilities • Respond to customer inquiries - via email and telephone. • Mentor and provide training to other technical GSS staff in Network troubleshooting topics. • Own and drive the Customer Experience throughout the lifecycle of the Service Request to resolution. • Resolve all Technical issues through diligent research, reproduction, and troubleshooting. • Work directly with staff in quality assurance, engineering ...

Engineers support over 6,000 companies running VMware servers in over 100 different countries. They support the entire suite of VMware products for global customers and partners, interfacing with them via the phone, email, and web. They resolve customer technical issues through diligent research, reproduction, and troubleshooting utilizes system administration, networking, and storage skills. Responsibilities Respond to customer inquiries, primarily via email and telephone Resolve and customer technical issues through diligent research, reproduction, and troubleshooting. Work directly with ...

As Senior Telecommunications Technical Support Engineer, you will provide technical support to both staff and customers who are working to implement VMware’s VCloud NFV bundle and other related products. Responsibilities: Take ownership of an individual Telecommunications customer and learn their environment Respond to that customer’s inquiries, primarily via email and telephone Resolve any customer technical issues through diligent research, reproduction, and troubleshooting Provide backup to other senior TSE’s for their individual customers in the event that they are unable to Proactively ...

Full time Division/Section Deutsche Börse AG, IT & Operations, Data & New Asset Classes, Corporate Systems, SAP & Corporate Tools Field of activity The Corporate Systems department is mainly responsible for the software development of the corporate applications and their components. All phases from the specification, concept over the implementation and test to the maintenance the running applications are covered. Tasks/responsibilities Design, build, test and maintenance of SAP Portal, Fiori Gateway based application and their components. Support during the rollout phase of new releases and ...

We are looking for responsible, technology savvy and trustworthy individuals to join OPENTEXT ECD product Technical Support team. You will perform a variety of professional duties around providing technical support to internal, partner, and external customer contacts. You must be a self-starter with excellent verbal and written communication and organizational skills and the ability to multi-task and work under deadlines. Problem analysis, customer support skills, and previous work experience in enterprise information systems is desired. Principal Duties and Responsibilities: The following ...

The contractor will work to support the ECD Maintenance Renewals team. We are seeking someone who can handle high-volume projects in fast-pace sales environment. The candidate will review and generate quotations for expiring maintenance contracts in Oracle for the ECD Maintenance Renewals Team. This role interfaces with Global Services Contract Coordinators, Order Administration, and Contract Renewal Sales to ensure accuracy of quotations. PRINCIPAL DUTIES AND RESPONSIBILITIES Processes maintenance contracts for installed base accounts through ECD's sales order and contract processing systems ...

We are looking for responsible, technology savvy and trustworthy individuals to join OPENTEXT ECD product Technical Support team. You will perform a variety of professional duties around providing technical support to internal, partner, and external customer contacts. You must be a self-starter with excellent verbal and written communication and organizational skills and the ability to multi-task and work under deadlines. Problem analysis, customer support skills, and previous work experience in enterprise information systems is must. Principal Duties and Responsibilities: The following tasks ...

The OpenText Business Network Fax & Document Distribution Group is currently searching for a technically dynamic and resourceful individual who has the ability to provide exceptional technical support in a challenging and rewarding environment. The incumbent will be part of a team that provides world class technical customer support to a variety of enterprise customers while working across business units to ensure that customer satisfaction is met in every form. Their focus will be supporting the FDD (Fax and Documentation Distribution) suite of products which includes RightFax, Alchemy ...