The contractor will work to support the ECD Maintenance Renewals team. We are seeking someone who can handle high-volume projects in fast-pace sales environment. The candidate will review and generate quotations for expiring maintenance contracts in Oracle for the ECD Maintenance Renewals Team. This role interfaces with Global Services Contract Coordinators, Order Administration, and Contract Renewal Sales to ensure accuracy of quotations.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Processes maintenance contracts for installed base accounts through ECD's sales order and contract processing systems
Reviews and quotes expiring contracts
Processes consolidation of contracts and contract cancellations
Timely and accurate quotes delivered on a daily basis to Contract Renewal Sales based on pre-set deadlines
Processes upgrade requests at the request of the sales reps and investigates and resolves software configuration discrepancies to enable accurate licensing/installed base data for customers
Performs other duties/special projects as required
SKILLS AND REQUIREMENTS
Bachelor's Degree or 2-4 years of applicable experience with a background as a Sales Coordinator or Administrator
Experience in Excel and Oracle or similar ERP systems.
Organizational skills
Sense of Urgency
Ability to prioritize projects and deliverables
Communication skills
Problem solving
