Service A' - Waiter A'
HHotels Collection | Hatzilazarou Group, one of the leading and growing groups in Greece, offers new jobs for their hotels in Rhodes
Waiter A’
He/she has the responsibility of proper operation & ensuring perfection in every detail of his/her post. He/she follows the instructions of the Head of the department and guides his/her subordinates so that the services are in accordance with the standards and objectives of the company in order to provide excellent customer service.
Requirements::
- Be pleasant, willing, helpful and unbiased towards customers
- Be responsible for informing and guiding his/her waiter/assistant before, during and after the service.
- Be responsible for the organization of his/her post before, during and after the service, according to the company's standards
- Take accurate food and beverage orders, using POS ordering software
- Maintain and follow billing policies and procedures where required.
- Promote the sales of his/her department
- Follow the instructions of the supervisor, cooperate with him/her for any particularities of the service, inform about any problems and help if necessary.
- To follow and comply with all relevant regulations of the quality and safety department.
Requirements:
- Relevant experience in a bar/restaurant, ideally in a hotel environment
- Speak, write and converse freely in both Greek and English. A good knowledge of a second language (German, French) would be an asset
- Bachelor's/Hospitality/Tourism Diploma would be a plus
- Familiarity with the use of PDA (Electronic Ordering)
- Computer Knowledge
Skills:
- Excellent customer service skills
- Strong organizational and multiple skills, capable of performing well in a fast-paced environment.
- Excellent interpersonal and communication skills
- Active listening and effective communication skills
- Flexibility of working hours
- Good time management skills
- Team spirit - Cooperation
Benefits:
- Excellent working conditions in luxurious & professional environment
- Competitive remuneration package
- Οn going training opportunities
- Accommodation in the vicinity (for non – Rhodian residents)
- Meals within the premises
- Working uniforms