Restaurant Waiter/Waitress
MAIN OBJECTIVE OF THE POSITION
Contribute to the achievement of the objectives of the Service by in enhancing the dining experience of guests.
TASK, DUTIES AND RESPONSIBILITIES
Listen attentively to guests’ dining preferences, take their food and beverage orders accurately, and relay these orders to the kitchen and bar staff.
Deliver food and drinks from the kitchen and bar to the guests' tables promptly and professionally, ensuring accuracy in order fulfillment.
Ensure the dining area, including tables and seating arrangements, are clean and well-maintained, ready for new guests. This includes clearing tables after guests leave.
Have a thorough understanding of the menu items, including ingredients, preparation methods, and specials to answer any questions guests might have.
Follow all relevant health department rules/regulations and ensure that all eating and drinking areas are clean and safe for guests.
OTHER TASKS
Present bills to guests, process payments accurately, whether it’s through cash, credit/debit cards, or other payment methods, and return change or receipts as necessary.
Suggestively sell additional items, such as appetizers, drinks, or desserts, to enhance the guests' dining experience and increase sales.
Make periodic visits to tables to check if guests are satisfied with their meals and service, and to see if they need anything else.
Collaborate in cost and inventory management, as well as purchases.*
Apply inventory rotation techniques.
*All applicants must be citizens of the European Union (EU), the European Economic Area (EEA) and must have the following Spanish documentation:
1- Foreigner Identification Number (NIE)
2- Registration with Social Security
3- Registration with the local council (Empadronamiento)
4- Residence Card for EU Citizens (Certificate of registration of a citizen of the Union)
We do not offer accomodation.
ACADEMIC TRAINING
Associate of Applied Science in Food Service Management (FP Grado superior en dirección de servicios de restauración)
TRAININGS
Food & Hygiene Safety
Customer Support.
PROFESSIONAL EXPERIENCE
Minim 3 year of experience in similar position.
COMPENCIES
Communication
Stress Management
Resolute
Teamwork
Proactive
Customer orientation
Leadership
TRAININGS
SAP
Upselling & Cross Selling
Office knowledge.
Computer literate
COMPENCIES
Innovation
emotional intelligence
Motivation
Working for H10 Hotels, a well-known hotel chain with locations across several countries, offers various benefits that can appeal to employees in the hospitality industry. Here are three potential benefits of working for H10 Hotels:
- Professional Development Opportunities: H10 Hotels is recognized for its commitment to employee training and development. Employees may have access to various training programs, workshops, and courses designed to enhance their skills and knowledge in the hospitality industry. This focus on professional growth can help employees advance in their careers, take on new responsibilities, and stay updated with the latest industry trends and practices.
- International Work Environment: Given H10 Hotels' presence in multiple countries, employees have the opportunity to work in an international environment. This can provide valuable experience in dealing with a diverse clientele, understanding different cultures, and potentially offering opportunities to work in different locations around the world. Such exposure is beneficial for personal and professional growth, enhancing employees' adaptability and global perspective.
- Competitive Benefits and Perks: H10 Hotels may offer a competitive package of benefits and perks to its employees, which could include employee discounts, and daily meals during work schedule among others.
These benefits highlight H10 Hotels' commitment to its employees' development, well-being, and career progression, making it a potentially rewarding place to work for those interested in the hospitality industry.
*All applicants must be citizens of the European Union (EU), the European Economic Area (EEA) and must have the following Spanish documentation:
1- Foreigner Identification Number (NIE)
2- Registration with Social Security. (NASS)
3- Registration with the local council (Empadronamiento)
4- Residence Card for EU Citizens (Certificate of registration of a citizen of the Union)
We do not offer accomodation.
