Az állásajánlat leírása

The Concentrix company is looking for a Technical Support Advisor with passion for technology to join their Microsoft team. Their colleagues work with a series of touchscreen-based personal computers, tablets, interactive whiteboards and mixed reality headsets developed by one of the Top 3 technology corporations - Microsoft - worldwide known for shaping the world of technology since the early years.



So, what’s the role all about?

  • Handling Business Clients Technical requests via phone or web portal

  • Analyzing device performance issues

  • Setting case priority depending on the clients needs

  • Providing relevant solutions through established procedures

  • Focusing on customer expectations and satisfaction

  • Collaborating with other team members to provide high-quality support

 

You are the one they’re looking for if you: 

  • Are fluent in both Italian and English

  • Follow the IT trends and have basic technical skills

  • Have excellent communication skills

  • Are able to identify and understand client needs and match their pace

  • Have the ability to present complex information in a simple way

  • Are up for a fresh new challenge, and picking up some new skills

 

What can you expect from them:

  • Standard working hours Monday – Friday

  • Competitive salary with monthly performance-based bonuses

  • Additional quarterly rewards – a chance to win one of the supported devices/accessories

  • Comprehensive initial training and onboarding

  • Certification program for Engineers accepted worldwide

  • Continuous training and upskilling program provided by local SMEs or directly by the client

  • Professional Development and Career Navigation programs to map out the steps in your desired development

  • Health and Wellbeing initiatives

  • Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more

 

     Your CV`s  will be sent to the employer

Állás részletei
Ágazat:
Information and communication
Foglalkozási terület:
Customer services clerks
Szakmai tapasztalat:
Work experience is not required
Fizetési tartomány:
2500 - 3500 BGN
Date of expiry:

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National Employment Agency is member of the EURES Network.Set up in 1993, EURES - European Employment Services - is a cooperation network designed to facilitate the free movement of workers within the European Economic Area (The EU countries plus Norway, Iceland and Liechtenstein); Switzerland is also involved. Partners in the network include public employment services,… További információ

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