Spa Therapists

Position Overview

The Spa Therapist needs to deliver treatments and therapies services up to the quality of standards settled by the hotel. Works with dedication, passion, and personal attention to deliver the brand promise. ‘’We are the Destination Authority, and our mission is to guide our guests on transformative journeys that touch their spirits and enrich their lives’.

Key responsibilities

• Performs skin care analysis, treatments and therapies including Facials and body treatments.
• Familiar with standard concepts, practices, and procedures within the aesthetics field.
• Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.
• Day to day responsibility for equipment, products, cleanliness, and hygiene of the treatment areas.
• To be aware of all treatments offered and any promotions on offer at any given time.
• Responsible for achieving sales targets.
• Assist with demonstrations/events as required.
• To maintain the stock at the correct level following set standards.
• Follow all cleaning and sterilizing procedures set by the Head Therapist.
• To use the correct quantities of products as specified by the manufacturer and not exceed.
• Must focus on driving retail and homecare revenue as essential priority.
• Responsible for keeping up the high standard of treatment and service.
• Provide beauty treatments to guests using props and/or products.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service.
• Escort guests to and from treatment rooms.
• Arrange workstation, treatment room, and/or drapes, and check with guest to ensure guest comfort and safety throughout service.
• Promote and sell spa/salon services.
• Clean, maintain, and sterilize tools.
• Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
• Monitor and stick to time schedule throughout the day.
• Handle inappropriate guest behaviour by stopping service and informing supervisor/manager.
• Maintain current licensure in service area.
• Assist management in training, scheduling, counselling, motivating and coaching employees; serve as a role model.

Requirements

• Beauty Therapy diploma or equivalent 
• 1+ years’ experience in similar position in 4- or 5-star Hotels or a well-established Spa brand.
• Excellent Knowledge of English Language (Greek & Russian Language is a plus)
• Good knowledge of beauty products to be able to promote them to clients.
• Excellent communication Skills
• Pleasant Personality
• Customer-centric