Front Desk Agent
The Front Desk Agent is responsible for check-in/out operations, handling calls and
messages from guests, payments, verifying guest information and issue room keys. He/she will serve as the first point of contact, providing a warm and professional welcome to our guests according to standards.
The front desk agent is also responsible for providing answers to customer requests, such as information on places of interest, booking of services inside or outside the structure (e.g. car rental, ticketing for events or tourist attractions). The receptionist provides assistance in case of needs, complaints and problems with the room, as well as directly managing all customer care.
Attention to details, excellent communication, professional appearance, Secondary school, Previous experience in a luxury hotel
A third language is a plus
Board, lodging and medical assistance are offered.
Legally reside in European Countries