French speaker - Technical support position in Germany
Ponudio:
Na raspolaganju za događanje:
Opis ponude za posao
The Client:
- The client is a global outsourcing company. About 63,000 employees conceive and realized integrated solutions for customer business processes. CRM, logistics, customer service outsourcing company
Benefits:
- Competitive Salary-Around €1700 Euros per month + Language bonus + Performance bonus
- Relocation Package:will cover the cost of moving.
- Client will assist with the administrative paperwork, banking information!
- Company profit sharing (after the probation time of 6 month).
- Corporate profits (after 2 years of service).
- 28 vacation days per year.
Job description:
- IT Knowledge
- Analyze problems
- Calls, emails, letters, faxes, chat and forums from customers based CSR role, requiring decent level of communication via all mentioned channels.
- PC Knowledge
Required skills:
- Ability to use a computer
- Native or fluent English
- Experience using Microsoft Office products
- Excellent communication skills; verbal, written, listening; at a level sufficient to assist customers
- English proficiency and comprehension
- Ability to solve issues and ability to make decisions that benefit the advertiser
- Ability to successfully analyze customer’s needs and sell product over the phone