Opis ponude za posao

Job Type: Full-time 
Job Location: Lisbon 
Workplace: Office

Job Description  
Ready to ignite your career as a Customer Support Representative?  
We seek a Customer Support Specialist, fluent in Dutch & English (f/m/d) for a project related to a Renewable Energy Company. 

Main responsibilities
As a Customer Support Specialist, you will:

  • Respond promptly to customer inquiries;
  • Communicate with customers through various channels;
  • Acknowledge and resolve customer complaints;
  • Know our client's products inside and out so that you can answer questions;
  • Process orders, forms, applications, and requests;
  • Keep records of customer interactions, transactions, comments, and complaints;
  • Communicate and coordinate with colleagues as necessary;
  • Provide feedback on the efficiency of the customer service process.

Location: Lisbon
Schedules: Full presential from Monday to Sunday - from 9 am to 06 pm (8h/d) with two rotative days off per week.

Uvjeti radnog mjesta

Profile:

  • Oral and written communication skills in the following language - Dutch and English (mandatory);
  • Excellent communication skills;
  • Proactivity and dynamism;
  • Very good technical knowledge;
  • Strong Customer and results orientation.
Dodatne pogodnosti

We Offer:

  • Employment contract directly with our client;
  • Base Salary + Language Bonus + Meal Allowance + Performance bonus;
  • Challenging, responsible, and varied tasks;
  • Health Insurance;
  • Major Care (up to 6 appointments per support area: psychological, financial, legal, and psychosocial).

If you feel that you'll match this job, send us your updated cv.
Build your career with us!

Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.

Informacije o poslu
Sektor:
Activities of call centres
Vrsta zanimanja:
Customer services clerks
Područje obrazovanja:
Not known or unspecified
Radno iskustvo:
Work experience is required
Trajanje radnog iskustva:
Up to 1 year
Jezične vještine:
  • Dutch
  • Fluent
  • English
  • Very good
Raspon plaće (Mjesečno):
1100 - 1200 EUR (Gross pay)
Date of expiry:

About organisation

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