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Looking to join a culture of excellence as a Receptionist and be part of the most recognised name in the hospitality industry? We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career. What will I be doing? Be the face of our hotel and ensure a memorable reception experience for Guests Provide a high level of customer service at all times Inform guests about hotel room categories, room rates ...

• English
• Good

A Front Office Supervisor supervises Reception operations and sets departmental goals and targets so to ensure a continuously improving customer service experience to Guests. As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously improving customer service experience to Guests. The Shift Leader / Assistant Front Office Manager interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: upervise accurate and efficient Reception ...

• English
• Very good

An Accommodation Assistant is responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience while managing guest requests and replenishing guest amenities. s an Accommodation Assistant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. An Accommodation Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure cleanliness of public areas Clean guest ...

• English
• Basic

You might work in the following areas of Food and Beverage: Bar, Restaurant, Breakfast, Room Service and/or Conference and Events. You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience. Welcome guests in a polite and friendly manner, consistently demonstrating great customer service. As a Food and Beverage Assistant/Waiter you will work 5 days per week, including, but not always, weekends and bank holidays. Breakfast shifts usually start between 6am and 7am and Bar and Conference and Events may finish between 11pm and ...

• English
• Fair

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following ...

• English
• Very good

Achieve positive outcomes from Guest queries in a timely and efficient manner. Assist Guests, as necessary. Deliver of guest mail, newspapers and express check out bills to rooms. Demonstrate a high level of customer service at all times. Collect room service/ breakfast cards. Assist Night Management with fire walks, and, in case of an emergency. Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area. Assist with Health and Safety Checks and Night Walks. What are we looking for? Positive attitude and good communication skills ...

• English
• Fair

As a Kitchen Steward, you are responsible for carrying out general cleaning duties and operating pot-washing machinery to deliver an excellent Guest and Member experience. A Kitchen Steward would also be required to ensure all back of house areas are kept clean, and observe COSHH and health and safety guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: •Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards. •Carry out general cleaning as directed to ...

• English
• Fair

JOB DESCRIPTION A Conference and Events Assistant is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets. What will I be doing? As a Conference and Events Assistant, you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Events Assistant will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the ...

A Commis Chef is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while consistently contributing to departmental targets. What will I be doing? As a Commis Chef, you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Commis Chef will also be required to prepare all mis-en-place and contribute to departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure consistent great food production, in line ...

JOB DESCRIPTION A Chef de Partie is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent Guest and Member experience while assisting with food cost controls. What will I be doing? A Chef de Partie, will supervise staff and ensure high levels of food preparation to deliver an excellent Guest and Member experience. A Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure all food preparation meets standards Prepare and ...