TRAVEL & EXPENSES ANALYST (CONCUR or similar) , Associate

                                              Please submit only your CV in English.

                                   We’re Hiring for a T&E Service Associate/Analyst! 

For our Manufacturing plant with over 800 employees we are seeking a  Travel & Expenses Service Associate/Analyst .
He/she will be responsible for providing exceptional support for our card and Expense (T&E) customers, focusing on expenses, our corporate card program, and reporting functionalities. The ideal candidate should possess excellent analytical, communication, and problem-solving skills, along with a strong customer service mindset. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.    

Expense Support: 

• Serve as the primary point of contact for all user inquiries and issues related to expense system.  
• Provide end-user support by troubleshooting and resolving system-related problems, such as login issues, expense report errors, system configurations, and workflow approval processes. 
• Assist users in navigating the expense platform and guide them on best practices for expense management and reimbursement. 
• Collaborate with expense platform administrators and IT teams to resolve complex technical issues and implement system enhancements or updates. 
• Audit out of compliance expense reports in accordance with company policy.  

Corporate Card Program Support: 

• Manage the administration and user support for our corporate card program, ensuring timely card issuance, activation, and cancellation as per company policies. 
• Assist employees with inquiries related to their corporate cards, including transaction disputes, card limits, and general usage guidelines. 
• Collaborate with finance and procurement teams to reconcile and pay corporate card transactions, resolve discrepancies, and ensure accurate reporting. 
• Support corporate card payment processes and reconciliation as needed.  

Reporting and Analytics: 

• Generate and distribute regular T&E reports. 
• Support ad-hoc reporting requests from various departments, ensuring timely and accurate delivery of requested information. 

• Bachelor's degree in Business Administration, Finance, or a related field (or equivalent work experience). 
• Min. 2 years of proven experience working with Concur or a similar T&E management system. 
• Language Requirements: fluent English and Italian required, French, and/or German preferred.
• Familiarity with corporate card programs and experience in card administration. 
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. 
• Excellent communication skills, both verbal and written, with the ability to communicate effectively with stakeholders at all levels. 
• Customer service mindset with the ability to provide exceptional support to end-users. 
• Strong attention to detail and ability to handle multiple priorities in a fast-paced environment. 
• Proficiency in Microsoft Office applications focus on Excel and other reporting tools. 
• Knowledge of travel industry regulations, expense policies, and reporting compliance is preferred. 
• Ability to adapt quickly to new technologies and process changes.

CONTRACT: Permanent, full time, hybrid
SMART WORKING: 2 days per week
LOCATION: Montecchio Maggiore (VI)
BENEFIT: Company bonus + company canteen

Please submit only your CV in English.