Receptionist - Aparthotel Adagio Access Brussels Europe
You have energy, you are smiling, and you like to offer a quality service in all circumstances?
Is hospitality second nature to you? Do you want to share your talents?
Join a committed and dynamic team that has managed to stay together despite the sanitary crisis!
Your missions:
- Welcome customers, contribute to their loyalty through a warm relationship and ensure a permanent quality of service.
- Anticipate and manage all situations in order to guarantee customer satisfaction and experience.
- Have a sales mindset to optimize turnover.
- Ensure the application of internal audit procedures to secure turnover (invoicing and collection)
- Ensure breakfast service
- Recording, monitoring and ensuring optimum control of reservations.
Professional experience
- You have good interpersonal skills and a good sense of hospitality.
- You have a service spirit and are driven by customer satisfaction.
- You enjoy working in a team.
- You are dynamic, autonomous, rigorous and committed.
- You are fluent in English, both spoken and written. The ability to speak another language would be a bonus.
Benefits
Appropriate salary, group insurance and hospitalization
Meal tickets and eco-vouchers
Employee card offering discounted stays at Accor
An informal and pleasant company culture in which we organize many fun activities
The opportunity to develop your talents and to grow within your establishment and around the world