Description de l’offre d’emploi

Hi there, Looking for a new opportunity in IT Support? Let's see if we meet each other soon at Isabel Group.    The Ibanity team - their technology helps you connect to a wide range of financial services from different providers, without the hassle and complexity of integrating separate APIs - has a desk available for an extra colleague who will join as IT Support Engineer.  IT support is a critical role for the Ibanity platform and their future success. They are looking for motivated people that are willing to take the customer problems/journey seriously. Being a young business unit within Isabel Group, they are setting up a new support team for our API products.   In this role as an IT Support Engineer you are being fully dedicated to support. Your role will look like this:

  • Setup the internal support processes for the APIs and developer portals
  • Answer technical support requests
  • Take ownership of technical issues and work with the software engineering team to solve more advanced issues
  • Document troubleshooting and resolution steps
  • Engage with the community of partners and developers on the public channels

,Why work for Isabel?

  • You will work for one of the units of the Isabel Group, the first & leading Fintech of Belgium (°1995). We are experts and know our stuff and we can rely on an eco-system of strategic partners to work with
  • We look ahead and think about our customers¿ future needs when developing new features and solutions
  • You will receive a competitive salary package accompanied by fringe benefits
  • You will receive 30 days of holidays and the possibility to work from home
  • It takes about 42 steps from Brussels Central Station to our front door
  • We have a team of volunteers who make it their mission to spoil us with game nights, banana pie, weekly fruit baskets, massages, monthly breakfast and much (much) more

Skills that can get you a head start:

  • Experience working with restful APIs
  • Prior experience in technical support

What else are we looking for:

  • Strong technical skills if experienced, and huge interest in developing technical skills if you are a junior 
  • People and customer oriented
  • Fluent in English is a must, with good knowledge of Dutch or French 
  • Teamplayer that enjoys the start up/small company atmosphere
Informations détaillées relatives à ce poste
Secteur:
Computer programming, consultancy and related activities
Secteur professionnel:
Engineering professionals (excluding electrotechnology)
Domaine d’enseignement:
Computing
Expérience professionnelle:
Work experience is not required
Compétences linguistiques:
  • Dutch
  • Good
  • English
  • Fluent
  • French
  • Good
Fourchette salariale:
Not provided
Date of expiry:
Link for more information:
IT Support Engineer

About organisation

Are you interested in working in Belgium?Ever thought about Belgium as your new career destination? Belgium is among the countries with the best work-life balance across the world, according to OECD's Better Life Index. Not only a good salary, but also extra benefits make it attractive to work in Belgium. We have a qualitative education and health system and offer lots of… Pour en savoir plus

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