Description de l’offre d’emploi

Duties and Responsibilities: 

  1. Ensuring the front desk provides a professional and friendly service for guests by creating a pleasant experience for guests to ensure their return, by applying S.O.L & company policies.

  2. Dealing with guests' complaints.

  3. Arranging staff scheduling.

  4. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.

  5. Leads and guides staff to upsell to guests

  6. Managing daily reservations

 

Requirements:

Work Experience: At least 3 years in a similar position 

  1. Academic Qualifications: Diploma or degree in hospitality or tourism related field

  2. Computer Knowledge: MS Office (Word, Excel, PowerPoint), Theova PMS preferable or other PMS

  3. Age: Between 30-55 years old.

  4. Languages: Proficiency in English (oral and written), Greek, Basic Russian will be an advantage

Informations détaillées relatives à ce poste
Secteur:
Accommodation and food service activities
Secteur professionnel:
Personal service workers
Work experience:
Work experience is required
Durée de l’expérience professionnelle:
Between 2 and 5 years
Compétences linguistiques:
  • English
  • Fluent
  • Greek
  • Basic
  • Russian
  • Basic
Fourchette salariale:
Not provided
Date of expiry:
Link for more information:
Front Office Manager

À propos de l’entreprise

The Avlida Hotel in Pafos, Cyprus, is a four-star resort that combines luxury, comfort, and affordability. This spacious 200 room family resort has seen a major expansion take place in 1992 and has been completely renovated in 2013. Only recently, in 2019, all the rooms have been completely renovated, refurbished, and modernized to the latest industry standards. Pour en savoir plus