Description de l’offre d’emploi

As a Bell Boy, you give the first and last impression to our guests. You will be primarily responsible to greet and welcome all guests to the hotel and relieve guests of their luggage on arrival at night. You will ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner. Finally, you will deal with general enquiries and ensure the lobby and entrance areas are always clean and tidy.

Applicant’s main accountabilities

  • To be present at the entrance or in the lobby areas, ready to assist guests, colleagues and visitors when requested.
  • Provide a warm welcome to guests arriving at the hotel according to the hotel quality standards.
  • Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
  • Checks the daily arrival list for VIPs or guests with special need.
  • Tag baggage and return the identification slips to guests.
  • Escorts guests to room, placing luggage in room assigned by front desk.
  • Inspects guest room for order and adequate supplies and informs guests of room amenities.
  • Delivers faxes, messages, packages and flowers to guests’ rooms and other offices.
  • Provide items on loan to guest and collect the items back from guest before departure.
  • Ensure safe storage and collect ticketing of guest coats and personal items.
  • Ensure the lobby and hotel entrance areas are always clean and tidy.
  • Assist guest with long term luggage storage requests /left luggage requests.
Exigences professionnelles
  • Good command of the English language. Knowledge of a second foreign language will be appreciated
  • Relevant experience in a 5* property will be appreciated
  • Hospitality education will be appreciated
Atout
  • Excellent communication and people skills
  • Enthusiastic, friendly & self-motivated personality eager to learn, develop and be part of a growing team
  • Professionalism / Responsibility
  • Team spirit
Avantages

The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.

Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.

Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Informations détaillées relatives à ce poste
Secteur:
Hotels and similar accommodation
Secteur professionnel:
Hotel receptionists
Domaine d’enseignement:
Not known or unspecified
Work experience:
Work experience is required
Durée de l’expérience professionnelle:
Up to 2 years
Compétences linguistiques:
  • English
  • Very good
  • Greek
  • Good
Fourchette salariale (Mensuellement):
1000 - 2000 EUR (Net pay)
Date of expiry:
Link for more information:
Atrium Hotels Website

À propos de l’entreprise

Atrium Hotels & Resorts consist one of the most profitable and radically developing Hotel Groups in Greece. Their leading position and multi-year presence through a group of luxurious five-star hotels in Rhodes is certified by the perpetual awards granted, the high ratings, as well as the consistently healthy financial condition of the Group.The success of Atrium Hotels & Resorts stems… Pour en savoir plus