Description de l’offre d’emploi

In this role you will act as a primary contact for customers, processing daily orders and taking the full responsibility for the customer experience by managing the end to end order process.                                          

You will join friendly and multi- cultural environment with a great team spirit. It's an opportunity to join a company that values employees with a strong focus on continuous improvement and personal development.

What will you do?

  • Ensuring all orders received are processed accurately and promptly upon receipt
  • Reporting daily, weekly and monthly as per business requirements
  • Provide basic product information
  • Resolve satisfactorily all customer queries - order queries, stock situation, deliveries, invoices -
  • Process returns
  • Following and implementing all company policies and procedures  

What do you need to have?

  • Fluent in German & English
  • Experience or a strong interest in working in a Customer Service environment
  • Good organisational and problem-solving skills
  • Team player who can assist colleagues in their contribution to achieving business goals
  • Display empathy and ownership in handling customers' queries and complaints
  • Proactive and positive can-do-mind-set with the ability to take on multiple tasks in a busy environment 
  • Proficient PC user with knowledge of MS office tools 

What will you get and what do the company offers?

  • €30,000 per year
  • Location: Lucan (25 min commuting from Dublin)
  • Full training
  • Company social events
  • Opportunities for career progression

How can I help you?

  • I like giving support to all my candidates, so I'll guide you through the entire process.
  • Assistant and advice on relocation
  • LinkedIn profile: www.linkedin.com/in/laura-molina-chico

For any queries or application contact laura.molina@cpl.ie

Informations détaillées relatives à ce poste
Secteur:
Office administrative, office support and other business support activities
Secteur professionnel:
Customer services clerks
Domaine d’enseignement:
Business and administration, Manufacturing and processing
Expérience professionnelle:
Work experience is not required
Compétences linguistiques:
  • German
  • Fluent
Fourchette salariale:
Not provided
Date of expiry:
Link for more information:
Deutsche Kundenservice

About organisation

The CPL consists of several companies each targeting different markets and offers several kinds of services, all related to work and human resources. Some of the companies within the group act solely as recruiters - finding and selecting candidates for specific roles or job-vacancies for their customer which their customer can then hire (or not). This resourcing work is done for external… Pour en savoir plus

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