French Technical Support Advisor (M/F) - Remote

Your responsibilities:

•     Carefully handle costumer’s concerns;

•     Engage with customers in a friendly and professional manner while attending to their concerns;

•     Aim to resolve issues on the by phone call and be proactive;

What we are looking for:

•     Superb written and oral communication skills in French(C1/C2 level) an English (B2).

•     Ability to work independently and in a team environment;

•     Resilient and calm with an ability to assist customers and drive brand loyalty;

•     Good listening skills and extreme attention to detail;

•     Proficiency with desktop computer system and internet skills;

•     Prior customer service experience;

•     Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.

•     Twelfth grade (High School diploma);

All the candidates require having fiber internet service and landline available at home

Our offer:

•     Competitive salary with an attractive bonus structure;

•     Career progression opportunities;

•     Great staff social events, Employee Committees and an energetic team environment;

•     Opportunity to work in a multicultural environment;

•     Career development.

•     Initial and continuous training;

•     Work contract – Full time position;