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Being part of our Food and Beverage team you will need to: Project a pleasant and positive professional image to all contacts at all times. Manage cultural needs and expectations of guests. Upsell and identify of additional revenue opportunities. Maintain and adhere to billing policies and procedures. Be punctual of attendance to each shift. Maintain positive teamwork at all times. Master product knowledge and be able to communicate it with an enthusiastic way to hotel guests. Perform tasks allocated to you by the supervisors and ensure all duties carried out thoroughly and on time. Prepare ...
Being part of our Front Office team you will: Safeguard the accuracy, reliability and thoroughness of front office accounting. Assist the front office team in all aspects of guest satisfaction. Verify all accounting postings and balances. Verify that accurate room status information is maintained and properly. Gather all necessary documents from all incoming generating centers and conduct all auditingprocedures as per hotel´s operating procedures. Ensure accurate, reliable and thorough data is maintained within the property management system enabling accurate guest history and sales ...
Being part of our Finance team you will need to: Consistently offers professional, engaging and friendly service Receive, store and issue of Food, Beverage & General store inventory Items. Maintain a proper Par level for all storeroom products. Re – ordering of all storeroom items in time. Monitoring the expiry date of the store items & inform accordingly to the immediate supervisor. Maintaining necessary records with accuracy of information and should follow always FIFO method of issuing. Maintaining inventory of supplies on a monthly basis. Enter data into inventory records. Maintain a high ...
Being part of our F&B team you will need to: Cleans food preparation areas as determined by law and company policy Prepares food before the arrival of employees Makes adjustments to food items to accommodate employees with allergies or specific diet concerns Manages other employees in the kitchen Acts as liaison to front-of-house employees to ensure proper food service temperature Orders ingredients and spices as needed Operates various kitchen appliance such as a blender, oven, grill, or stand mixer Portions, arranges, and garnishes food based on employees’ preference Devises new recipes ...
Being part of our Reservations team you will need to: Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System ( Opera) Enter rooming lists while ensuring accuracy, as required Update reservations ensuring a flawless check in and checkout process Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities Liaise with Sales and other departments as required Answer telephone and email inquiries in a timely manner Assist guests regarding hotel facilities in an informative and helpful ...
Being part of our Front Office team you will: Prepare documentation for daily business. Ensure prompt, efficient and courteous reception of guests. Record and administer arrivals and departures. Assist in training new staff members, coach them and monitor their performance. Ensure the desk is covered at all times, allocating meal breaks sensibly. Have full awareness of current daily status of Hotel. Ensure smooth hand over to next shift. Be thoroughly conversant with all room types, décor and outlook. Run communication and recording of complaints; deal with complaints on first level; escalate ...
Your task - With us you can show what is in you As an assistant manager, you ensure a smooth day-to-day business. Even if it gets stressful - you keep the overview and face every challenge In your role as Assistant Manager, you will be working hands-on, from preparing the fresh ingredients for the day, through checking our burgers, to customer service - you're just as involved as the team Count Numbers - You assist the General Manager in analyzing sales and KPIS, and then derive appropriate revenue-raising measures Together with the general manager, you ensure efficient goods management Safety ...
Responsibilities - Own your business You ensure that day-to-day business runs smoothly. Even if it gets stressful - you keep the overview and face every challenge. You will work very hands-on, from the preparation of the fresh ingredients for the day, through the quality control of our burgers to the perfect customer service - you are just as involved as the team. Counting Numbers - The analysis of key KPIs and the subsequent deduction of appropriate improvement measures are your daily bread and groundbreaking for the success of the restaurant. You are responsible for efficient merchandise ...
Your task - With us you can show what is in you Planning and preparation of the service roster and timely replacement of failed employees, as well as checking the timelines Ensuring smooth service processes You work very hands-on, you are right at the front and make sure that our guests feel comfortable with us at all times You are proactively committed to providing the guests with the team with a unique experience Checking the cleanliness and compliance with all crew member guidelines Your profile - "Are you made of the right stuff?" You have already gained experience in a comparable position ...
YOUR TASKS: You work together with the Operations Manager to ensure smooth day-to-day F&B operations (including Service & Bar departments) You are in contact with all F&B suppliers and are in charge of daily stock and cost control as well as monthly reporting You drive implementation, monitoring and improvement of MEININGER quality standards and ensure compliance with HACCP You manage F&B team, recruit, coach and develop your team members You enjoy diverse working environment and are flexible to work weekdays, weekends, day- and evening shifts You are a great host and create memorable ...