Job summary

Accommodation Assistant
Reports to: Accommodation Supervisor, Deputy General Manager, General Manager

Scope and Purpose of Position

Under the general guidelines of the Supervisor, ensure the day-to-day operations are carried out in line with department and Hotel standards, providing quality service to our guests in accordance with statutory, health and safety requirements.

Responsibilities

  • To ensure a high level of cleanliness throughout the hotel at all times in accordance with the standards as set out by the hotel.

  • Guest Bedrooms o Change and make guests beds Clean bathrooms, all surfaces and equipment Replenish all guest amenities Replenish guest stationary and information brochures Clean tea/coffee machine and replace used items

Dust all furniture and fittings daily Hoover guest bedrooms
Ensure all executive rooms have the correct supplies as per hotel

standard Stock trolleys neatly and correctly
Hoover corridor floor and damp dust all skirting boards and fire

extinguishers Clean brass on the corridor and public area

doors Maintain a clean and tidy linen room.

  • To ensure the programme of deep cleans are completed.

  • To handle lost property according to the agreed standard.

  • To work a flexible shift pattern and rotate through the various areas of the

    Accommodation Department as required.

  • Accommodation Assistant may be required to work as Front of House Cleaners and

    Evening Turndown Assistants, Laundry Room Attendants and Linen Porters.

  • To assist all guests in the hotel at all times with any requirements they may have such

    as extra towels, tea, pillows etc.

  • To be responsible for the cleanliness of any additional items that may be added to

    guest bedrooms or public areas at a future date.

  • To ensure that standards are maintained in accordance with the departmental SOP.

  • To ensure that equipment is not abused and is used for its specific purpose only.

  • To be responsible for your own safety and of those around you. Ensuring that cables

    from vacuums are not left trailing, fire exits are not blocked by trollies etc.

  • Ensure daily, weekly and monthly check lists are completed.

  • To attend all statutory training.

  • To attend other training sessions as per the departmental training plan or as when

    required by management.

  • To assist as much as reasonable in the coaching and training of new staff.

  

  • To accept flexible work schedule necessary for uninterrupted service to hotel guests where reasonable.

  • Maintain a safe hygienic and healthy working environment.

  • To ensure all accident, incidents and suspicious occurrences are reported to the

    relevant people and to assist in providing all relevant backup.

  • To report defective materials and equipment to appropriate individual.

  • To be familiar with and adhere to all rules and regulations of the hotel with specific

    regard to:

    Hygiene
    Fire Procedures

    Health and safety

    Security regulations

  • To maintain good liaisons and communications within the department.

  • To regularly attend monthly departmental meetings.

  • To offer any suggestions or ideas for improvement to head of department.

  • To carry out any other reasonable tasks as requested by management.

  • As a member of staff of the Hotel you must be willing to carry out duties outside of

    your department if required to do so.

Angaben zur Stelle
Work experience:
Work experience is required
Sprachkenntnisse:
  • English
  • Basic
Anzahl von Stellen:
5
Date of expiry:
About company

We are a Recruitment Agency based in the heart of Ireland's Tourism Industry in Killarney, Co. Kerry.  We offer a Brand of Employer who offers Work-Life Balance and understands the committment which Employees give to their organisation.  Killarney offers beauty, entertainment and a work-life balance in order to explore and enjoy our beautiful town. Erfahren Sie mehr

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