Warranty Claims Assessor with Dutch
Description
The Warranty Claims Assessor is responsible for reviewing selected warranty claims submitted by dealers and decide if a claim can be reimbursed or not.
Key Responsibilities:
• Assess and process warranty claims that are submitted electronically
• Resolve dealer issues and answer questions submitted through an electronic communication system
• Receives and assess claim according to defined procedures / routines
• Performs claim assessment and follows defined procedures to resolve correctly.
• Documents verification and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.
Requirements
• Fluent Dutch and English
• PC skills (MS Word, MS Excel, MS Outlook)
• Attention to details
• Ability to solve urgent matters and work under pressure
• Good communication skills
• Team player with interpersonal and conflict management skills
Offer
What’s in it for you?
- Gain access to an extensive curriculum of trainings both in classroom and online and rejoice the guidance of career counselors, mentors and people advisors
- Receive an attractive benefits package including: coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription, or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription (Bookster)
- A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life
