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Beschreibung des Stellenangebots

Manpower is recruiting a Service Desk Agent fluent in German for an international client based in Lisbon. The agent will be providing technical support specialized in IT services, to established performance standards for customer satisfaction.

Your responsibilities

  • Perform remote troubleshooting;
  • Provide accurate information on IT products or services;
  • Identify and suggest possible improvements on procedures.
Anforderungen an die Stelle
  • Superb written and oral communication skills in both English (C1 level minimum) & Spanish (C1/C2 level);
  • Availability to work shifts between Monday to Friday 12h30 and 23h00;
  • Proficiency with desktop computer system and internet skills;
  • Prior customer service experience;
  • Ability to diagnose and resolve basic technical issues;
  • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.
  • Internet service;
  • Peaceful working space area;
Leistungen
  • Strong possibility of career progression;
  • Initial and continuous training;
  • Work contract;
  • Opportunity to work in a multicultural environment.
Angaben zur Stelle
Work experience:
Work experience is not required
Sprachkenntnisse:
  • Spanish
  • Fluent
  • English
  • Very good
  • Portuguese
  • Good
Gehaltsspanne:
Not provided
Date of expiry:

Über das Unternehmen

ManpowerGroup is a global leader in innovative talent strategy solutions. Each day, we find sustainable employment for more than 600,000 people across sectors and profiles, helping to drive the success of clients around the world.Why Manpower?We are world leaders in Human Resources servicesMore than one job, we offer career opportunitiesYou can rely on us for fair salaries and a fullfiling… Erfahren Sie mehr