IT Specialist (m/f/d)
Angeboten von:
Für Veranstaltung verfügbar:
Beschreibung des Stellenangebots
The IT Specialist assist in providing functional and IT analysis, design, and development, integration, documentation, and implementation assistance on problems which require a thorough knowledge of the related technical subject matter for effective system deployment.
Your tasks
- Administration, maintenance and care of IT servers and network infrastructure
- Consulting and general support of IT users to gain an understanding of the business environment, as well as the management of user accounts
- Collecting, identifying, defining and organizing detailed user and information technology requirements
- Supervision of security systems in the network (firewall, access, VPN connections)
- Installation and support of PC workstations including peripherals
- Change, incident and problem processing in the ticket system
- Defining of scopes, plans and deliverables for assigned projects
- Designing and preparing technical reports and related documentation and making charts and graphs to record results
- Assisting in writing, designing, or editing web page contents
- Developing databases that support web applications and web sites
- Modify and maintain system configuration and participate in application system updates and upgrades in order to meet the needs of business units;
- Assist business units and technical staff with data errors, extracting data, and building interfaces to and from the system;
- Track operations and maintenance service in the IT Service Management System and create and monitor change requests for system and database changes;
- Update work log of assigned tickets and changes with current status at least once a week, including the documentation of work log ticket resolutions and keeping the customers up to date on the status of tickets and changes;
- Work with Database Administrators to coordinate database updates in a manner that has minimal impact on business units;
- Maintain data access security for user profiles, groups, roles and object queues as well as object level, record level and field level permissions;
- Restrict users' access to only the applications they have authorization to use and utilize the Profile function to accomplish application access;
- Serve as system advisory & point of contact during requirement analysis, design, development, maintenance, and support phases for new and system enhancement projects
Ihre Qualifikationen
- Successfully completed training in IT or IT-related education
- Work experience, at least 1 year
- Willingness to familiarize yourself with new technology and software
- Enjoy helping people with IT and application issues, and creating and maintaining documentation and IT guides
- Excellent customer service/customer interaction skills
- Very good knowledge of German in spoken and written
- Good English skills
Ihre Vorteile
- Permanent employment contract
- An attractive monthly salary
- Orginizing of an accomodation
- Opprtunity to learn German on our online plattform for free (Trenkwalder Learning)
- Holiday money and Christmas bonus
- An interesting job's environment
- Oportunity to improve own qualifications