German Customer Support Agent to Lisbon!
Relocate to sunny Lisbon and work with some of the world’s most iconic brands!
How would you feel if your office was just a breath away from beaches with crystal-clear waters? Lisbon is a vibrant and charismatic city, and one of the finest capital cities in Europe. There is a lot to see and do – come and join our ever-growing Customer Care team in Lisbon!
What you'll be doing
As a Customer Support Agent, your role is, together with your team, to handle customer issues in a friendly, effective and professional manner via e-mail, chat, and phone.
Day-to-day responsibilities
- Be creative, friendly, and solution-oriented with customers and colleagues
- Understand the need to meet expectations, rise above them, and go that extra mile for customers
- Show a flexible approach working in a changing and fast-growing environment
- Work with some of the world’s most respected brands
Why work for our client?
Join our client and become part of a dynamic, multicultural team in one of Europe’s most vibrant cities. Work on innovative projects, enhance your skills with exceptional learning opportunities, and enjoy a well-defined path for career growth. Take the leap to be part of an amazing company culture and a thriving tech scene while building your future with a global leader!
- Being fluent (C2 level) in the German language
- Good knowledge of English (B1-B2 level) required
- Computer skills (basic skills mandatory, advanced skills like coding preferential)
- Good analytic skills and logical thinking
- Excellent communication skills: verbal, written, listening skills
- Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform
- Ability to multitask and work under pressure
- EU citizenship or work permit for Portugal
- Clean criminal record
- Relocation bonus up to 2500€
- Fixed monthly salary + bonus
- A contract focused on a long-term relationship
- Private Health Insurance
- Professional growth & development opportunities
- Special HR team organizing events, sports tournaments, parties & trips
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc
- EU citizenship or work permit for Portugal
- Clean criminal record
- Highschool diploma
