Beschreibung des Stellenangebots

TOR Hotel Group is a family-owned business with a long heritage in hospitality, which dates back to 1925 and the opening of the first luxury hotel in Thessaloniki. Since then, the Tornivoukas family has continued its long tradition with the creation of 5 unique hotels in Northern Greece.

Join our team for season 2024 at Eagles Resort a unique 5* Luxury Resort as a

Front Office Agent

Location: Ouranoupolis, Halkidiki

Key Responsibilities:

  • Ensure a polite and warm welcome to all guests, manage all department’s related operations (check in/out, payments, keep front desk tidy, answer and redirect all incoming calls and e mails, receive letters or packages and distribute them)
  • Build full knowledge of Resort and hotel facilities, services and local area
  • Upsell additional Resort facilities and services
  • Monitor front office expenses, order material supplies and all necessary hotel documents
  • Maintain at all times a high standard of personal appearance and hygiene
  • Ensure excellent response to all guest requests / complaints; maintain confidentiality of guests information and follow proper protocol

TOR Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We are proud to offer excellent and professional working environment and further career development to passionate professionals.

Anforderungen an die Stelle

Qualifications / Personal characteristics:

  • Minimum 2-3 years of experience in a similar position ideally within a 5* Luxury Hotel
  • Excellent knowledge of English language; a second language (German, Russian or French) will be considered as an asset
  • Computer literacy and experience in Opera / Fidelio programs
  • Strong interpersonal and organizational abilities, problem solving person
  • Degree / Diploma in Hotel Management
  • Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results
Leistungen

Benefits:

  • Competitive salary remuneration
  • Career development in a fast paced growing work environment
  • Daily meals and accommodation
  • Training opportunities
Angaben zur Stelle
Branche:
Hotels and similar accommodation
Berufsfeld:
Hotel receptionists
Bildungsbereich:
Not known or unspecified
Arbeitserfahrung:
Work experience is not required
Sprachkenntnisse:
  • English
  • Fluent
Gehaltsspanne:
Not provided
Date of expiry:
Link for more information:
www.torhotelgroup.gr/career

About organisation

Tradition, nearly a century of experience and a passion for heritage and hospitality lies at the core of the TOR Hotel Group, a Greek family-owned business boasting four generations of hoteliers.The Tornivoukas family of the TOR Hotel Group had their humble start in 1925 when Konstantinos Tornivoukas founded Hotel Mediterranée in Thessaloniki. It was the first luxury hotel in the city and set the… Erfahren Sie mehr

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