Doorman/Bellboy
A professional who performs his tasks, with a sense of responsibility, cooperation and consistency. You must comply with the Leading Hotels of the World quality of service standards and procedures, in order to ensure the delivery of a customer service of excellence, satisfaction and loyalty.
The main tasks are:
- Welcoming and accompanying the guests;
- Handling the guest’s luggage;
- Providing to the guests their requests (restaurant reservations, tours, etc.);
- To learn and develop concierge procedures;
It must strive for compliance, disclosure, and respect, regarding the mission, vision and values of Bairro Alto Hotel.
Is an ambassador of the Hotel in all its interactions with guests and clients.
A professional who performs his tasks, with a sense of responsibility, cooperation and consistency. You must comply with the Leading Hotels of the World quality of service standards and procedures, in order to ensure the delivery of a customer service of excellence, satisfaction and loyalty.
The main tasks are:
- Welcoming and accompanying the guests;
- Handling the guest’s luggage;
- Providing to the guests their requests (restaurant reservations, tours, etc.);
- To learn and develop concierge procedures;
It must strive for compliance, disclosure, and respect, regarding the mission, vision and values of Bairro Alto Hotel.
Is an ambassador of the Hotel in all its interactions with guests and clients.