Application Production Technician(H/F) Porto

Kelly Services is currently recruiting a Application Production Technical (H/F) Porto

The Application Production Technician is in charge and responsible of any application roll-out, patch or release upgrade on the operational Cloud Environments. The perimeter includes all the  software solutions with predefined existing service catalog. He/She will have to follow the “Change Management” processes, such as :

 • Registration, classification and evaluation requests (internals or/and externals) • Planification, execution, escalation (internals or/and externals) He/She will have also to contribute and participate to continuous improvement of our internal processes or procedures related to application change management. He/She will be the guarantor of the conditions of deployment in terms of quality and deadlines in line with our processes and service procedures; He/She will have to promote the tests by respecting the commitments with stakeholders according to internals processes before application roll-out; patches or release upgrades in production (with customers, consultants,…)

- Implementation of acts of changes according to existing and documented standards.

- Be responsible and insure a quality control and risk assessment before implementation

- Estimate any risks of changes

- Organise and insure a post implementation monitoring

- Produce an activity report to the manager

- Participate and guarantee a follow-up of the different internal projects and customers

The missions mentioned are not exhaustive and can evolve.