The Team:
With us, you’ll work at the creative, cutting-edge of fashion. You’ll source emerging boutiques and spot trends and work with some exceptional luxury brands. Our Commercial team consists of Buying & Merchandising, Visual Merchandising, Brands Partnership, Business Development, Account Management & Vendor Funding. Currently a team of 35 in total, we have grown extensively over the last years and collaborate with almost every team across the business.
The Role:
You will be responsible for managing, optimizing and growing the sales and operational performance of our European boutique partnerships. Building strong relationships with boutiques at all levels and working with the commercial team, will allow you to ensure boutiques are actively engaged and committed to drive business results.
What you'll do:
- Engage and maintain the boutique’s active participation in the partnership with Farfetch and generating profitable results;
- Proactively seek, maintain and update knowledge on each boutique’s status, seasonal & future plans to assess full online potential and further growth opportunities;
- Manage each boutique through strategic planning and tactics, turning knowledge into focused action;
- Manage offline/online sales against product deliveries and commercial performance, working closely with merchandising and the wider commercial team;
- Negotiate and plan markdowns with boutiques and ensure adherence to promotional activities;
- Review monthly boutique performance and Farfetch profitability;
- Conduct regular business reviews internally and with boutiques;
- Onboard new boutiques commercially and supervise the operational setup and implementation through Partner Services team, ensuring boutiques are online with right stock quality/quantity in a short time frame;
- Ensure excellent service & follow up is given to both partners and final customers, working closely with Partner Services team and other teams, to drive all service KPI's and ensure business needs are met.
Who you are:
- Experienced in (online or offline) ideally from a retail, brand or wholesale environment – fashion and luxury contact is a plus;
- Able to easily build relationships with the different players of the business;
- Outstanding sales/negotiation techniques and strong analytical ability;
- Well organized and proactive, with the ability to handle multiple tasks at a fast pace;
- Excellent sense of prioritization and timing;
- At ease with excel (pivots) and use of data tools to obtain and/or assess analytical information;
- Articulated and a good communicator, both verbal and written;
- Fluent both spoken and written in English and French or Russian or Italian or German (mandatory);
- Previous international work experiences a plus.
