Housekeeping Supervisor

Find yourself at Hyatt Regency Thessaloniki!

We are willing to employ people who share the same passion of care with us and want to join a friendly and professional team. As a leading company in hospitality we are seeking for:  Housekeeping Supervisor

Essential duties and responsibilities:

• Assist the Housekeeping Manager in the smooth and efficient running of the department, ensuring that all the policies and procedures are strictly adhered to.
• Prepare work schedules, making sure that they reflect business needs and other key performance indicators.
• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house, be responsible for the maintenance of assigned areas
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Ensure all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Create reports and perform any administration functions, such as purchasing requests 

Qualifications: 

• Bachelor degree, preferably BA/BSc in Tourism and Hospitality
• Minimum proven experience in a similar position of two years
• Very good spoken and written English
• Knowledge of any other foreign language will be appreciated
• Knowledge of Microsoft Office and Internet
• Knowledge of “OPERA” software will be considered an asset

Knowledge, skills, abilities:

• Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment 
• Ability to handle challenging situations in a calm, professional manner and exhibit good judgement
• Strong leadership capabilities, with developed communication and listening skills
• Time Management skills to meet commitments across multiple departments and roles
• Ability to work a flexible schedule, including weekends and holidays

We Offer:

• Excellent working environment 
• Continuous training 
• Career opportunities
• Private Insurance
• Meal is included
• Accommodation is not offered