Opis ponudbe za zaposlitev

We are seeking a skilled Solutions Engineer to support global teams by designing, implementing, and optimizing technical solutions that improve operational efficiency and client experience. The role focuses on translating business requirements into scalable technical solutions and supporting distributed workforce operations. 

The ideal candidate combines technical expertise with problem-solving skills and experience collaborating across operations, project, and product teams in fast-paced, large-scale environments. 


 

RESPONSIBILITIES

  • Support the design, implementation, and optimization of technical solutions for program operations. 

  • Collaborate with operations and project teams to translate business needs into technical workflows and system configurations. 

  • Assist in troubleshooting and resolving technical challenges across platforms and tools used by the workforce. 

  • Develop and maintain documentation, best practices, and guidelines for solution deployment.

  • Monitor solution performance, identify areas for improvement, and propose enhancements. 

  • Evaluate tools, platforms, and automation opportunities to optimize client experience and productivity. 

  • Provide technical support and guidance to operational teams and stakeholders. 

  • Collaborate with cross-functional teams to ensure alignment with program goals and compliance requirements. 

Zahteve za delovno mesto

EDUCATION BACKGROUND

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. 

EXPERIENCE

  • 2–5 years in solution engineering, technical operations, or similar roles. 

  • Experience with distributed workforce or BPO environments is a plus. 

 

SKILLS

  • Excellent verbal and written communication in English; other languages are a plus. 

  • Knowledge of system integrations, workflow optimization, and technical troubleshooting. 

  • Strong problem-solving and analytical capabilities. 

  • Familiarity with digital tools, platforms, and collaboration software. 

  • Ability to work with global, multi-disciplinary teams. 

  • Flexibility to operate across time zones. 


 

Must successfully pass background and employment verification checks.

*Only shortlisted candidates will be contacted/interviewed.

Omejitve delovnega mesta

You must have the permit to work in Finland

Podrobnosti o zaposlitvi
Sektor:
Other professional, scientific and technical activities n.e.c.
Poklicno področje:
Information and communications technology professionals
Področje izobraževanja:
Computing, Mathematics and statistics
Delovne izkušnje:
Work experience is not required
Jezikovna znanja:
  • English
  • Fluent
Plačni razpon:
Not provided
Date of expiry:
Link for more information:
APPLY here

About organisation

TELUS Digital AI Data Solutions Creating and enhancing the world's data to enable better AI via human intelligence. We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images,… Več informacij

Loading...