Customer Service Specialist with French (New Account)
Currently one of our global clients has started a new project in several fields: •Sales Activities - participate in Marketing activities; promote special programs and offers/discounts•Order Management - process Customer order inquires for client products and services and process order placement•Coordination - provide support to field service technicians and 3rd party authorized service contractors•Customer Service - investigate the cause and determine options for appropriate resolution; maintain documentation and records of customer issues, concerns, action taken for resolution Requirements:•Excellent level of French and very good knowledge in English•Excellent communication and negotiation skills and telephone manner •Ability to quickly resolve problems effectively and to quickly make decisions•Attention to detail and strong analytical skills What we offer: •The opportunity to become a part of a fast-growing global company•Possibility for flexible working hours•Corporate Trainings•Attractive Remuneration Package