Essential Duties & Responsibilities:
- Maintains professional internal/external guest service: smiles, creates eye contact and uses Associate/guest names.
- To interact with all guests and employees in a sincere manner, and conduct all actions professionally and confidentially.
- Walks through all guest floors and corridors and all meeting rooms, checks doors, elevators, lights, fire equipment, storage areas and stairwells.
- Notes all fire, security and safety problems during shift, takes corrective/preventive measures and informs the Security Manager and Operations Manager of action taken.
- Responds to all reported disturbance calls throughout the hotel , providing notice of warning to those involved as required.
- To check all incoming and outgoing items from the Hotel. And responds to reports regarding undesirable persons and if necessary, removes undesirable persons from the Hotel.
- Reports to Security Manager all activities by Associates that are inconsistent with policies.
- Responds to all medical emergency calls throughout the hotel, and act as the first responder to perform first aid and or life saving techniques as required.
- Ensures all security precautions are taken at special functions, banquets, parties, etc.
- Checks unattended cash drawers and maintains general surveillance when funds are at risk.
- To ensure that any room safes that need to be opened are done so by Security Personnel.
- Maintains chronological log on all security functions performed during shift and completes incident reports as required.
- Performs Associate security spot checks as required; Ensures duties on task list are completed. To ensure daily lock-up and safety procedures, as specified, in all designated areas.
- Assists Security Manager and Management in special investigations; Performs other related duties as required.
- To facilitate and control parking on property in a friendly, informative, and sincere manner.
- To properly investigate and document, as specified, all guest and employee incidents relating to illness, injury, theft or damage of property.
- To be completely familiar with all standard procedures for responding to all types of emergencies.
- To respond to all guest and hotel requests, and emergency situations in a timely and professionally manner.
This Job Description in no way states or implies that these are the only duties that are to be performed by the employee occupying this position. Employees may be requested to perform other Job related duties assigned to them by their Direct Superior.
Qualifications Required:
- SECURITY/ PRIVATE GUARD COURSE
- SECURITY/ PRIVATE GUARD LICENCE
- SECURITY/ PRIVATE GUARD WARRANT
Vacancy Number: 330489
To apply please send a CV in English by email to eures.recruitment.jobsplus@gov.mt. Please quote the vacancy number and title in your email.
For further vacancies available in Malta please visit https://ec.europa.eu/eures/eures-searchengine/page/main?lang=en#/simpleSearch
