Italian Speaking Customer Service Representative
Ponúka:
K dispozícii pre podujatie:
Opis pracovnej ponuky
Key Responsibilities:
- Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
- Ability to liaise with other departments as necessary
- Identify process improvement opportunities and raise through the appropriate forum
- Support customers directly on the ground at major events around the world
- Any other tasks as required
Skills and Attributes:
- Team player
- Takes ownership
- Organised and reliable with attention to detail
- Excellent multi-tasking skills
- Work well under pressure
- Hungry to take on responsibility and a willingness to do adhere to strict deadlines
- Outstanding written and oral communication in English and language applied
- A sense of humour and positive, “make-it-work” attitude
- Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
- Fluency in English and Italian