IT Project Manager CX - Customer Center and Client facing applications Power Technique - ATLAS COPCO AIRPOWER

Atlas Copco is a Swedish company but the global headquarters of its compressor business is in Wilrijk, where a total of around 3,000 people are employed.

Many of our machines made there are therefore "Made in Belgium". Nevertheless, the human Swedish culture continues to run through our veins, as it does through those of 38,000 colleagues in more than 90 countries around the world.

Do you want to work with a highly motivated international team in an exciting, rewarding, and dynamic environment? We are looking for a passionate and committed IT Project/Technology engineer specialized in .NET and SQL. We at CT-IS (Compressor Technique - Information Services) develop and deliver solutions to our internal and external stakeholders, catering to a broad range of requirements. With every new project you will get the unique experience of customer interaction during the end-to-end application development lifecycle.

Job description / Mission

Within business area Power Technique, we use applications for supporting the business in our Power Technique divisions worldwide. These applications cover areas such as eCommerce, Customer Relationship Management, Product Information Management, Marketing automation.

This position is to extend the capacity of the current team with all the new and existing applications as part of our Digital Strategy, the first focus of this role is the SAP Cloud for Sales split exercise.

The project manager will be the liaison for the business with a strong focus on our customer centers (more specifically the SAP CX applications : Cloud For Sales, Marketing Cloud, Commerce Cloud) globally when it comes to the project management, rollout, questions and future development of these systems. You will be a valuable member of the team responsible for ensuring the IT applications used are working fine, by monitoring availability and performance, ensuring a good user adoption, following up on (preventive) maintenance activities and introducing continuous improvements. He/she can interact very efficiently by clearly understanding the business requirements, and also understanding the technicalities to challenge whenever needed.

He/she must be able to report to the business and IT organization the status of the applications and progress of his/her work.

The project manager will report to the IT Team Lead CX - Sales & Marketing Applications

facing applications in the Power Technique IT team.

Experience requirements

The candidate for this position should have relevant experience in project management preferably focused around sales & marketing applications and complex IT solutions and preferably C4C. He/she has already actively participated in process improvement and software implementation projects. The candidate should have a strong interest in the improvement and automation of current processes and working methods.

Experience with SAP CX especially Sales Cloud, Service Cloud (C4C) applications supporting this portfolio is considered a plus.

A very good knowledge of  English is a prerequisite. Mastering other languages is a plus.

Knowledge / Educational requirements

The successful candidate should have a high school or university degree in marketing, engineering or IT discipline relevant to the job or similar through work experience.

Personality requirements

The successful candidate should be able to:

• Easily integrate within the team and share knowledge with the team members
• interact with the business, analyze their needs and elaborate effective
• handle pressure and to meet strict deadlines.
• must demonstrate efficient planning and organizing skills.
• But above all he/she should have a positive attitude, always willing to go for solutions

The project leader will usually work in Aartselaar during standard working hours. However, he/she must be ready to travel to other locations and work outside standard working hours when needed.

At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.

We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.

We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.