Guest Relation Agent
Ponúka:
Dostupné pre toto podujatie:
Pracovisko:
Greece
Úroveň vzdelania:
Typ pracovného miesta:
Seasonal
Počet pozícií:
1
Opis pracovnej ponuky
Guest Relations Officer
Your main accountabilities:
- Welcome and greet guests providing a friendly, efficient and courteous service
- Excellent knowledge of the resort and the facilities as well as of daily events, activities and food & beverage functions in order to provide accurate information to guests
- Be fully informed about the daily workload of the hotel (arrivals, departures, VIP guests and rest functions)
- Manage all guests’ complaints in a professionally way and ensure that every issue has been resolved promptly and effectively
- Liaise closely with Reception, Housekeeping and F&B regarding VIP amenities and special requests
- Keep a high standard of personal hygiene and appearance (grooming standards, clean uniform, body odors)
Your main qualifications/skills:
- Enthusiastic with friendly personality
- Fluency in English
- Good command of a second language ( German, French) would be a plus
- Computer literacy and knowledge of Protel
Pracovné obmedzenia
EU working permit