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Opis pracovnej ponuky

As a customer advisor specialist, your daily responsibilities will include:

  • Provide first contact resolutions to customer queries 
  • Offer specialized customer support through written and phone communication
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
Požiadavky na pracovné miesto

To succeed in the role, you will need to have:

  • Native or proficient level of Danish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Portugal (work on site - Lisbon)
Výhody
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture
Pracovné obmedzenia

Must hold EU citizenship or a valid work permit for Portugal

Podrobné informácie o pracovnom mieste
Oblasť zamestnania:
Pracovné skúsenosti:
Work experience is not required
Jazykové zručnosti:
  • Danish
  • Fluent
  • English
  • Good
Platové rozpätie:
Not provided
Date of expiry:

About organisation

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that… Find out more

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