Opis pracovnej ponuky

For our Client, an international company, we are looking for a person for the position of Customer Service  Specialist with French and English.

Place of work: Poland - Łódź

As Customer Service Agent you will:

  • Effectively manage incoming telephone and e-mail customer’s queries to ensure excellent service standards
  • Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency
  • Assist with placement of orders, refunds or exchanges
  • Identify and assess customer’s needs to achieve satisfaction
  • Communicate in positive manner with team members and business partners

You are a perfect candidate if you:

  • Are fluent in French
  • Have good knowledge of English (B2)
  • Have strong phone contact handling skills and active listening
  • Have a “Can do” attitude
  • Have excellent communication skills
  • Are customer oriented
  • Customer support experience will be an asset

We offer:

  • Ability to work in international and multilingual environment
  • Great atmosphere
  • Training and development programme
  • Shift work
  • Attractive social benefits
Podrobné informácie o pracovnom mieste
Odvetvie:
Other service activities
Oblasť zamestnania:
Pracovné skúsenosti:
Work experience is not required
Jazykové zručnosti:
  • English
  • Very good
  • French
  • Very good
Required skills:
customer service
Platové rozpätie:
Not provided
Date of expiry:
Link for more information:
CUSTOMER SERVICE SPECIALIST WITH FRENCH AND ENGLISH

About organisation

GrupaProgres is a company with Polish capital, which for 16 years supports companies in Poland. We specialize in modern HR services, especially in temporary work, permanent recruitment, business consulting, training and optimization of HR processes. The customer at every stage of cooperation may decide to extend the offer, because all our services are complementary. Caring about service quality… Find out more

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