Assistant Houskeeper
Place of work: Ocean Cruise Ship of TUI Cruises offering worldwide cruises with German speaking passengers, Mein Schiff Fleet Destinations: Northern Europe with Norway, Baltic See, UK, Ireland, Iceland Mediterranean Sea with Italy, Greece, Croatia, Spain, France, Carib
Responsibility
(1) Responsible for the work flow in the assigned Housekeeping area (including Laundry, Tailor, Florist, Crew area and mini bars) and the related administrative tasks in close cooperation with the Assistant Executive Housekeeper.
(2) Responsible for the cleanliness in and maintenance of all passengers’ cabins, public areas and rooms, housekeeping pantries, cleaning and linen lockers, officers’/staff’s/crew’s cabins as well as “back of the house areas”.
(3) Ensure all operations are carried out with the utmost economy consistent with the agreed quality and hygiene standards
(4) Supervision and training of the strict adherence to all agreed regulations ( PH / ShipSan, ISM / ISO, SQM, TUIC Service standards), especially with regard to security, environment and hygiene regulations in his/her area of responsibility
(5) Compilation and checking of the food, beverage and consumables orders for the work area in strict adherence to budget-related and other requirements
(6) Regular inspections (with the Assistant Executive Housekeeper) of the passengers’ cabins, public areas and rooms, housekeeping pantries, cleaning & linen lockers, officers’, staff and crew cabins as well as “back of the house areas” with regard to cleanliness, hygiene, maintenance, safety, and especially the adherence to all agreed standards (written documentation)
(7) Implementation and checks of the professional storage of all equipment in compliance with the agreed standards
(8) Notification and handling of all relevant (unusual) events, such as damages, repairs, security violation etc.
(9) Preparation and regular checks of logs and check lists
(10) Planning, organisation, documentation of inventories
(11) Examination and control of stock movements and orders in the area of responsibility
(12) Contact person for the passengers in case of complaints
(13) Instruction, training, and supervision of the assigned crew (including documentation)
(14) Duty rooster planning, including flexible planning in special cases
(15) Personnel reviews
(16) Always aim at continuous improvement
(17) Active implementation of the philosophy behind the product
(18) Constant improvement of the work flow and standards, including input for manuals and regulations.
(19) Secure the careful handling of the company’s properties
(20) Knowledge of the assigned security roll number (from the ship’s articles) and the assigned duties in case of an emergency.
(21) During take-over and shipyard times, additional tasks have to be fulfilled if required.
Requirements.
- Qualified training in the hotel line of business
- Many years of job experience as Assistant Housekeeper in a larger hotel, if possible onboard a cruise vessel.
- Strong economical, budget-orientated thinking; ability to analyse and explain business targets
- Very good knowledge of inventory management
- Very good knowledge of cleaning procedures, cleaning agents, chemicals (including storage) and especially of the P.H. standards.
- Good command of the German and English language (written and spoken)
- Experience in complaint management
- Living up to service
- Very good IT knowledge
- Very good educational background
Benefits:
- ubytovanie a stravu
- preplatenie cestovných nákladov
- príspevky sociálneho a zdravotného poistenia
If you are interested in our offer you can contact me on info@backup-jobs.com or you can register online on backup-jobs.com/de.
