Descrição da oferta de emprego

Konecta is a multinational company specializing in Business Process Outsourcing (BPO), handling tasks from front office and back office internal operations to the management of external agents' activities. Our focus on quality, excellence, and innovation reflects our commitment to society.

Key Responsibilities:

- Customer Support via phone and chat for Swedish markets.
- Process and handle orders to ensure a seamless customer experience.

What we offer:

- Full-time position with the flexibility of remote work.
- Attractive remuneration, including a base salary, meal allowance, and an appealing productivity bonus.
- Professional development and training opportunities.
- Excellent chance to work in a renowned multinational company.

**Location**:The position is based in Sete Rios (Lisboa).

Requisitos do cargo

- Previous experience in a Contact Center environment (valued).
- Experience in customer-facing roles (valued).
- Excellent communication and persuasive skills.
- Resilient and able to handle challenging situations.

Benefícios

Benefícios:

  • Meal allowance paid in meal card

 

Detalhes da vaga
Setor:
Activities of call centres
Domínio profissional:
Contact centre information clerks
Área de estudo:
Not known or unspecified
Experiência profissional:
Work experience is not required
Competências linguísticas:
  • Swedish
  • Fluent
  • English
  • Good
Intervalo salarial (Yearly):
20300 - 22700 EUR (Gross pay)
Date of expiry:

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About organisation

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 24 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service,… Saber mais

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