Senior Training Consultant - German speaking (m/f)
Key responsibilities: • Support and follow solution team processes and vision to be operationally efficient and ensure the quality of work with customers • Act as training consultants during onboarding to deliver training for customers based on needs • Develop a training plan for customers based on learning journeys based on user group i.e. Executive Sponsor, Project Lead, Power User and End User • Track all onboarding and implementations and ensure appropriate resources are allocated in solutions team project management tool, Wrike • Oversee project management of large and complex implementations • Be a product and training expert on the xxx platform -based on new and existing features being able to communicate the business value to customers • Support kick start and educational services workshops for clients and partners • Leverage customized learning journeys from knowledge team • Work with the knowledge team to optimize training curriculum/learning journeys and initiatives such as Mountain Climber, etc. • Help contribute and drive revenue across sales / CSM teams • Help support checks on data and setups for all projects prior to training • Help to create backend optimization configuration and dashboards and presentations based on company positioning • Act as a digital storyteller communicating the value of xxx products based on company positioning and insights derived from the data during trainings • Work in collaboration with Sales, CSM, Marketing, Partner and Product teams • Report directly to the Senior Solutions Manager in Luxembourg Qualifications: • 5-8+ years experience in the following industries: media monitoring, consumer insights/market research, communication, or marketing • Used a social listening tool previously (mandatory) • You have project management experience • Experience in the digital landscape • At ease with analysis and have relevant experience in deriving insights from large data sets • Gained experience in a business development, sales or customer success role • Excellent written and verbal communication skills, presenting to large and small audiences • You have a university degree or an equivalent qualification • Fluent in English and German; other EU languages are considered as assets • You have a ''can do'' mentality and go above and beyond
Please send your applicationvia the website:
https://www.talkwalker.com/careers/1e5f38a2-f156-4c1b-9839-8ac7a81c2b79.
