Descrição da oferta de emprego

The Northern Lights Village brand was born in 2016 and since then we opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.

Our guests are truly international and so is our team, speaking all together 17 languages!

Job Description

We are seeking an experienced Hotel Receptionist to join our company. You will be stationed at the main entrance desk and will handle customer inquiries. You will have a charismatic character towards our guests.

Receptionist responsibilities are:

-Greeting customers upon entering
-Assisting customers with queries/complaints
-Making relevant suggestions
-Answering phone calls and making reservations
-Helping to arrange transportation for guests
-Ensure an efficient reception experience for Guests
-Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

Requisitos do cargo

Receptionist requirements are:

  • Experience as a Hotel Receptionist
  • Fluent spoken and written English
  • Excellent customer service skills
  • Good overall knowledge of the hospitality industry
  • Familiarity with hotel software
  • Ability to work on your own and as part of a team
  • Effective communication skills
  • Bachelor Degree in Hospitality, Business or a related field is an advantage
  • Stand for an extended period of time
Pode constituir uma vantagem

It would be beneficial for a Night Receptionist to:

  • Speak other languages: Finnish, Chinese, Japanese, German, Spanish and French are an advantage.
  • Previous experience in cash handling
  • Familiarity with hotel software
  • Valid B drivers' license
  • Have knowledge of the local area
Benefícios

Pay, duration and benefits

  • Minimum 90 working hours per 3 weeks period.
  • Starting between November and until the end of March.
  • Hourly pay negotiated in an interview, according to knowledge and experience
  • Other benefits according to the collective labor agreement.
  • If necessary, the resort provides accommodation in a shared room for €250,00/month

 

 

Restrições do cargo

Before applying, please ensure you have the right to work in Finland.

Detalhes da vaga
Setor:
Hotels and similar accommodation
Domínio profissional:
Hotel receptionists
Área de estudo:
Not known or unspecified
Work experience:
Work experience is not required
Competências linguísticas:
  • English
  • Fluent
Intervalo salarial:
Not provided
Date of expiry:
Link for more information:
Receptionist, Northern Lights Village, Pyhä

Sobre a empresa

The Northern Lights Village brand was born in 2016 and since then we opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalised service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable… Saber mais