Lead Consultant
About the job
Would you like to be working with innovative agile development with tomorrow’s technologies? Would it appeal to you to apply your solid IT and analytic skills in a highly profiled department within a global company? Would it motivate you to help develop CRM solutions in Salesforce? Then you could be the Lead Consultant we are looking for in Danfoss IT in Nordborg. You will join a Global department of 11 dedicated and skilled colleagues. You will be part of a dynamic team consisting of diverse and innovative people who welcome input and new ideas, and together you will play an important role in providing support, new solutions, configurations and development globally.
Development based on business requirements
With reference to, the manager of CRM Delivery, your main focus will be help develop solutions in Salesforce to support the different business units in all of Danfoss’ segments. You will define solutions in order to address requirements and further recognise improvement opportunities in the business process.
Other key responsibilities will be to:
•Create solution proposals and specification documentation
•Work closely with business units in order to understand their specific requirements and needs
•Coordinate support activities and identify solutions for complex issues
•Develop, test, implement and support
•Participate in workshops
•Participate in in different CRM projects
•Participate in analysis, design, estimation and planning
Practical experience and good communication skills
You may have a relevant theoretical background, but most essential, is that you have experience and understanding of Salesforce in regards to configurations, development and support. You have the ability to perform the activities of gathering requirements from users, solution design, solution development, and test plan definition in response to business requirements. You also have the ability to provide user support as required in support of a global multi discipline environment. You possess strong interpersonal communication and report writing skills, which enable you to build and develop strong relationships, and to communicate your results in a clear and concise manner. You adapt and share your knowledge and best practice. You possess the necessary drive in combination with a strong, fact-based approach to your tasks and the ability to perform in a changing and international working environment. Finally yet importantly, you are proficient in English, both in writing and in speech. Danish language is not required.
For further information about the position,
please contact Manager CRM Delivery Heidi Jessen on +45 2530 1818.
