Game Support Representative with Italian and English
Description and Requirements
If you are passionate about gaming, join their Game Support team in the CX (Customer Experience) industry TELUS International Bulgaria - get the job you will enjoy!
A typical day:
- Assist players with any issues they might experience or report via email and chat only
- Focus on the player and provide the ultimate player experience
- Listen to the voice of the players and communicate it further to the appropriate teams
- Work with their team to improve our processes
Sounds good, right?
If you have:
- Fluency in Italian and a good command of English
- Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
- Player empathy and understanding a player’s perspective when tackling their issues.
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the team’s success
They Offer:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
They care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!
Does it sound like the perfect job for you? APPLY NOW!
About them: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients 'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
The CV`s will be sent to the emloyer.
