Opis oferty pracy

CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring a VoIP Specialist (Telephony Support), to join a multicultural team in Luxembourg.

 

Your Missions

  • The job consists in managing daily operations, autonomously or in collaboration with colleagues to maintain the services to customers, at the best level of quality: Requests fulfillment, Incident Management, and Changes implementation.
  • You administrate the entire VoIP infrastructure of the client
  • You handle incidents and provide support for the telephony
  • You process the arrival, departure, and change of service workflow linked to staff movements within the client's premises for the VoIP part
  • You administrate the Cisco telephone platform
  • The UC VOIP Specialist Standard is the administrator of the assets in his scope: Installation, Configuration, Support, Troubleshooting, Updates/Upgrades, Backup frequency/Restore Validation, Documentation

 

Your profile

  • You hold a Master's degree in IT and minimum of 3 years of relevant professional experience or a Bachelor's degree in IT and minimum of 7 years
  • You have a fluent level in English(French is an advantage)
  • You are familiar with ITIL guidelines
  • You already worked with Cisco products (for example Cisco Unified Call Manager, Cisco Webex Server, Cisco Jabber Guest, Cisco CMS, Cisco ExpressWay, Peter Connect...)
  • You are a team player who likes to work in an international environment
  • You are an excellent communicator
  • Having knowledge of Radware, Videomesh is an asset

 

Our offer

  • An attractive salary package with or without a company car
  • 5 additional vacation days each year
  • A dedicated training program with personal development plans
  • Extra-legal advantages (IT material, banks, ...)
  • Regular events with the CTG team: learning lunchs, team buildings, fun events, Xmas, Marathons, ...

 

If you like multicultural teams and want to join a company with open communication, then apply right now !

Please note that a criminal record will be asked for this position.

 

Szczegółowe informacje o ofercie pracy
Sektor:
Computer programming, consultancy and related activities
Pole zawodu:
Engineering professionals (excluding electrotechnology)
Edukacja:
Computing
Doświadczenie zawodowe:
Work experience is required
Czas trwania doświadczenia zawodowego:
More than 5 years
Umiejętności językowe:
  • English
  • Fluent
Required skills:
apply operations for an ITIL-based environment, Cisco
Widełki wynagrodzeń:
Not provided
Date of expiry:
Link for more information:
Job description on our website

About organisation

CTG IT Solutions is the CTG company exclusively dedicated to European Institutions. Our consultants are working in Luxembourg, Brussels and Strasbourg on support, infrastructure, development and testing projects. Our teams are very multicultural, and we are proud to have been certified in 2021 and 2022 Best Workplace in Belgium and Luxembourg, as well as Best Workplace Europe.CTG is… Dowiedz się więcej

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