Restaurant Captain
Job Description
As a Restaurant Captain you will be responsible to promote and ensure guest satisfaction and maintain a safe and sanitary work environment. You will monitor the setup, the maintenance, the cleanliness and the safety of the Restaurant.
Why you’ll love F Zeen Retreat
F Zeen retreat is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F Zeen retreat an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.
What you’ll do
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Anticipate Members’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience
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Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
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Take immediate action to correct any issues.
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Receive and greet guests; assist with seating
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Check tables throughout service times for guest satisfaction
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Supervise the dining room staff and maintain uniform service standards
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Ensure side work is completed everyday and dining room supplies are stocked
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Report any supply shortages to the F&B Manager
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Train new-hires in service standards, menu items, use of POS system and up- selling
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Lead to achieve desired results in high quality service and experience for our guests
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Responsible for opening and closing reports
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Perform other related duties as assigned
What we are looking for
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Proven work experience in a similar position, preferably in a 5* hotel environment
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Excellent knowledge of English language
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Hands-on experience with cash register and ordering information system (e.g. POS)
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Strong supervisory, organizational and multitasking skills, with the ability to perform well in a fast-paced environment
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Active listening and effective communication skills
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Knowledge of wine will be considered as an asset
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Team spirit
What we offer
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Positive working environment
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Training and career development
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Competitive remuneration package
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Single occupancy accommodation at fully equipped apartments
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Daily meals
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Uniforms
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Transportation from and to the hotel for duty
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Other seasonal perks & benefits also in addition to results
Join Our Team
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A team that is built on respect and excellent service over collaboration
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A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences
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A team of happy employees, that are driven within their working environment to contribute to a common goal
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A team that celebrates achievements made individually and encourages positive attitude and integrity
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A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
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A mindful and considerate, people-oriented workplace
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A family-run company with exceptional high standards both for the guests and the employees alike
You’re welcome here
Share in our philosophy. We are waiting for you to join the F Zeen team!
Send us your CV at careers@fzeen.net