Food Service Supervisor
Ensures the well-being and safety of the staff and customers
• Follow and enforce best practices and brand standards
• Works alongside employees to ensure restaurant is continually meeting production demands and standards for food quality, service times and service experience
• Opens/closes the restaurant, with access to the safe and/or float
• Will ensure smooth operations of shifts and shift change-overs
• Complies with all cash management and accounting procedures
• Assigns work stations and manages breaks
• Resolves issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies. Documents all issues and ensures management has necessary information regarding these issues.
• Effectively uses the operating system to balance key goals of speed, food quality and cost management.
• Completes various tasks as requested by management that may include but is not limited to: daily and weekly paperwork, inventory, purchasing
• Trains and coaches staff as directed by management. May also assist with staff performance evaluations as required by management