Opis oferty pracy

Description and Requirements

You are enthusiastic and adventurous person? Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader of the BPO sector TELUS International Europe!

As a First level Technical Solutions Consultant with French and English you will be a part of a great team and all together will:

Assist businesses with general inquiries, product support and troubleshooting via phone, e-mail and chat

Only B2B (business to business) communication

Deliver outstanding client service

Achieve great customer experience and satisfaction

Identify and understand user needs

As a candidate you do not need to have experience in a similar role but you should be fluent in French and able to demonstrate keen interest in technologies and have excellent communication skills.

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate!

In Return, We Offer:

  • Relocation Assistance
  • Working hours - Monday to Friday 10:00 until 19:00
  • Stable job and career development opportunities
  • Attractive salary
  • Fully paid training
  • Special Discounts and Offers (e.g. Food vouchers, Multisport cards, etc.)
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs
  • We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!

It sounds like the perfect job for you, apply now!

About us: TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.

 

Required Language(s)

French

Szczegółowe informacje o ofercie pracy
Sektor:
Office administrative, office support and other business support activities
Pole zawodu:
Customer services clerks
Doświadczenie zawodowe:
Work experience is not required
Umiejętności językowe:
  • English
  • Good
  • French
  • Very good
Widełki wynagrodzeń:
Not provided
Date of expiry:
Link for more information:
Apply here

About organisation

TELUS International is a global business process outsourcing company that provides customer service and digital solutions of the highest level to prestigious global partners such as Google, Fitbit, Airbnb and Riot Games. We are present in 32 countries, offering our first-class solutions in over 50 languages. In Germany we cover three fields:Customer support from our offices in Berlin,… Dowiedz się więcej

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