Credit Controller with German

Description

• Contact customers via e-mail/phone/fax and initiate collection activities;
• Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles; 
• Provide necessary information of credit worthiness to customer service when required;
• Manage the customer portfolio within the agreed credit terms and credit limits;
• Meet cash collection targets keep up-to-date;
• Reinstate accounts when payment is received;     
• Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;
• Instigate legal proceeding (in-house or external) for accounts that require legal resolution.
• Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;
• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;

Requirements

• Previous experience in Collection/Cash Application, having a transactional role in OTC area;
• Experience with accounting systems; SAP would be a plus;
• Competent Microsoft Office user: Excel, Word and Power Point;
• Ability to prioritize and schedule workload;
• Reliable, active approach striving for process improvement;
• Team player.

Offer

• Competitive local salary and performance bonuses
• Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym
• Trainings delivered in classrooms or virtually and access to a global network of knowledge
• Chance to become a subject matter expert for complex processes
• Possibility to practise your language skills with native speakers
• Opportunity to work with top clients on large projects
• Dynamic, intercultural working environment.